Bluetooth such as Uconnect has revolutionized how you listen to your favorite music and podcasts while on the road.
However, what do you do if you can't get your Uconnect Bluetooth to work? Let's take a look at the ways to troubleshoot this problem.
If your Uconnect Bluetooth isn't connecting, try these troubleshooting tips to fix the problem:
- Restart your phone.
- Delete pairing history in Uconnect and phone settings.
- Make sure the phone is set to "discoverable."
- Check for a software update.
- Reset Uconnect.
- Check if Uconnect is connected to another device.
Typically, setting up your Uconnect Bluetooth to your phone is a straightforward process.
However, this article will explain why the Uconnect Bluetooth isn't connecting. In addition, we will answer other frequently asked questions Uconnect, so read on!
Why is my Uconnect not working in my car?
Uconnect is a Bluetooth system that allows users to make phone calls and stream music. This can be done through your car's touchscreen or by using voice commands.
However, if you are experiencing difficulties with your Uconnect system, here are some steps to troubleshoot the problem.
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Restart your phone
If you're having problems connecting your Uconnect to your phone, restart your phone.
This fix can be as simple as taking the battery out for a few minutes and then putting it back in. If your phone has no removable battery, power it off, wait a few minutes, and turn it back on.
Delete pairing history on your phone
Deleting pairing history from your car and smartphone will help reset Bluetooth settings on both devices. To do that:
- Open up your car's Uconnect system settings.
- Then, tap the Connections tab on the bottom left corner of your screen.
- Scroll down on the Connections list and select Phone, Vehicle, or Media Audio to delete specific Bluetooth connections. [These steps may vary depending on your car model.]
- Scroll further down and tap Delete All Pairing History.
- Tap Delete on the pop-up that appears to remove any pairing history.
Be sure to delete any other pairing history in your smartphone. You can do this by going to your phone's Bluetooth settings and clicking "forget" device to remove the previous Bluetooth connection history.
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Make sure the phone is set to "discoverable"
Make your phone's Bluetooth setting visible to other devices. This allows other people [i.e., service technicians] to pair their devices with your car via the Uconnect system. To do this:
- Go to your phone settings and tap Bluetooth.
- Toggle on Bluetooth.
- Make sure your phone is set to discoverable to be visible to the Uconnect system. If you don't know how to do this, refer to your phone's user manual or consult the manufacturer's website for information.
Check software updates for Uconnect and smartphone
If your phone's Bluetooth or Uconnect needs a software update, it could cause connection issues. Check the infotainment center on the vehicle, the Uconnect website, and the phone to see any available updates.
Suppose an update is available for either the Uconnect or Smartphone; download and install it. If no updates are available, the issue could be due to something else.
Like resetting your phone, as mentioned earlier, you may also need to reset the Uconnect system.
To do this, you must consult your manual or contact the Uconnect customer service center. For immediate assistance, keep reading this article for the steps to do a Uconnect reset.
Check if Uconnect is connected to another device
If your Uconnect is connected to another device, it won't connect to your phone. In this situation, unpair the other device and connect it to your phone.
This can happen if someone else has Uconnect paired with their phone.
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How to connect to Uconnect
If you are new to Uconnect, then follow the pairing instructions below:
- But, first, go to the Bluetooth settings and turn on Bluetooth on your smartphone.
- Next, on your Uconnect home screen, select "phone," press "paired devices, and then click "Add device."
- Now, search for available devices on your phone and click "Uconnect."
- Confirm that the passkey on the Uconnect screen and smartphone match. If your phone prompts you to enter a pin, enter the pin displayed on the Uconnect screen.
- From here, Uconnect will ask you to access your contacts and messages [optional].
- Lastly, choose to make your device a favorite. By doing so, your phone will automatically connect when you turn the vehicle on.
How do I reset my Uconnect?
If you are still having issues with Uconnect Bluet, it is worth trying a reset. To do this, hold down the volume button and tuner button simultaneously for 20 seconds.
The vehicle brand will flash on the touchscreen and then go dark. After a few seconds, the brand name will reappear and begin the reset process.
Once complete, the screen will return to the main Uconnect screen.
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What Uconnect version do I have?
If you are curious about the Uconnect version of your vehicle, you can check the system settings.
Go to apps on the home screen, click settings, followed by system info. You will see the Uconnect version on the system info screen.
How do I update Uconnect?
To update your Uconnect, you will need first to check to see if there is a software update available. You will need to enter your vehicle's VIN on the Uconnect website.
If there is a software update available, the website will walk you through how to complete the update.
For this, you will need a USB drive with a minimum of 4GB of available space to download the software update from your computer.
Once you have, it downloaded to a USB drive, plug the USB drive into your infotainment center. Next, turn the vehicle to the "run" position, and the system will ask for an anti-theft code.
You need to have this code before being this process. The anti-theft code can only be received from the dealership.
By doing a software update, your vehicle will be less prone to security leaks and will keep your Uconnect system working at its best.
How much does it cost to update Uconnect?
Luckily, updating your Uconnect software is free to download. To use the free software update, follow the previous steps or watch the video below.
If you want to get more features from your Uconnect, consumers can choose to subscribe to "Uconnect Access" for $14.99/month or an annual payment of $149.99. Uconnect Access comes with the following features:
- 9-1-1 call
- Roadside assistance call
- Remote vehicle start
- Send 'n Go smartphone navigation
- Vehicle finder
- Stolen vehicle assistance
- Remote lock/unlock
- Drive rating report
- Vehicle health report/alert
In addition, consumers can choose to pay more for a Netflix subscription. Consumers can also choose to get a 4G hotspot in their vehicle for an extra $20 per month.
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Is Uconnect Access worth it?
There has been much debate as to whether or not Uconnect access is worth it. To see if the features are worth it, a consumer would need to compare other plans available from other providers.
For example, if you add a 4G hotspot to your plan from the provider of your choice, this will run an extra $20 per month on top of your current data plan.
In addition to comparing plans, consumers should also consider how much they will use some features like roadside assistance or stolen vehicle assistance.
Lastly, consumers would also want to consider how they use their vehicle example, some people drive around town most of the time and rarely leave the city limits.
In this instance, roadside assistance would not be an essential feature as it is unlikely that a consumer will need this service often.
But, on the other hand, if you drive long distances frequently, this would be a valuable feature to have in your vehicle.
In conclusion, Uconnect Access is well worth the money if you drive enough to make the features above useful. If not, it might not be worth it for you to purchase Uconnect access.
Do both iPhone and Android work with Uconnect Bluetooth?
Yes, both iPhone and Android work with Uconnect Bluetooth. Just ensure your phone is set up to be paired via Bluetooth. Consumers can also pair more than one device at the same time.
It is usually a simple fix if you have troubles with your Uconnect Bluetooth connection.
First, ensure your phone is correctly set up to connect via Bluetooth. Sometimes simply turning the phone's Bluetooth on and off can fix problems with Uconnect Bluetooth.
If you tried resetting the system and doing a software update, but your infotainment center still has trouble connecting, it might be time to have this looked at by the dealer.